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Organization Name:
College Track
Approximate Salary:
Not Specified
Oakland, California
United States
Position type:
Full Time
Experience level:
5 - 10 years
Education level:
Bachelor's Degree

College Advising Manager

About College Track

College Track is a national college completion program that empowers students from underserved communities to graduate from college. From the summer before 9th grade through college graduation, our 10-year program removes the barriers that prevent students from earning their college degree by providing them with comprehensive academic support, leadership training, financial and college advising, and scholarships. We teach them the skills necessary to succeed in college and beyond. In four years, a College Track student receives support equivalent to one extra year of high school. 

College Track started in 1997 with a cohort of 25 students in East Palo Alto. Today, we serve over 2,800 high school and college students in East Palo Alto, Oakland, San Francisco, New Orleans, Colorado, Los Angeles and Sacramento. By 2020, we will double the number of students we serve and produce nearly 1,000 college graduates. Last year, 96% of our high school seniors were accepted to four-year colleges and our college graduation rate is 2.5 times the national average for low-income students.


Our Commitment

From the summer before ninth grade through college graduation, our 10-year program removes barriers that prevent students from earning their college degree by providing them with comprehensive academic support, leadership training, financial and college advising, and scholarships. We teach them the skills necessary to succeed in college and beyond.


Our Values

At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged.

  • COMMITMENT: We have an unwavering belief in our students.
  • PASSION: We are dedicated to changing our nation’s college completion story.
  • JOY: We create environments rich with smiles and laughter.
  • AUTHENTICITY: We believe relationships matter.
  • EXCELLENCE: Our students deserve nothing but the best. 


Position Overview

The purpose of this role is to co-develop and execute a powerful vision for College Track’s college advising. This includes continuous improvement of program quality and staff expertise to maximize the impact of College Track advising, so our college students receive the comprehensive supports they need along their college completion journeys. This person will provide all of College Completion Advisors and their managers with the knowledge, skills and support needed to achieve organization-wide goals in college transfer and graduation.

Primary Responsibilities:

Program Quality Design and Implementation

  • Lead creation, revision, alignment and refinement of program resources, including co-develop playbook and training modules for college advising

  • Identify and document best practices and resources that increase transfer rates for students enrolled at 2-year colleges and persistence rates for all students.

  • Participate in ongoing advising program analysis, design, and execution

  • Build and maintain relationships with contacts at key community and four-year colleges

  • Serve as a liaison to National decision-makers when relevant to college advising

Staff Training and Support

  • Assess learning needs for College Completion Advisors to design and deliver trainings that drive program results in core advising practices for both new and experienced staff

  • Stay abreast of issues and trends in higher education (e.g., admissions, testing, academics, financial aid, transfer policies, wellness, student retention services, relevant law and policy). Keep up-to- date information about specific higher education institutions.

  • Provide individualized coaching to College Completion Advisors, as needed

  • Serve as a national liaison to the College Completion Advisor Professional Learning Community (PLC) and support PLC leads

  • Identify and coordinate external professional development opportunities for staff



Skills and Experience Required  


  • History of driving significant results in college persistence and graduation

  • Significant experience working with and advising college students who are first-generation, low-income, and/or attending community college

  • Expertise in using data to inform actions, strategies and overall work

  • Strong critical thinking, curiosity, problem-solving, and facility with drawing in outside resources as necessary

  • Experience training staff through a variety of adaptive coaching and adult-learning methods

  • Ability to lead, motivate, and empower staff to develop and improve without formal authority

  • Reliable, follows through on commitments on time and is thorough and organized.

  • Excellent written and oral communication skills.

  • Agility within and comfort with ambiguity while being highly proactive and effective at driving toward clarity, as this is a new position within a developing team

  • Ability to work well within a remote team

  • Ability to travel up to 25%

  • Minimum four-year college degree

Compensation and Benefits 

College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off.

We will only contact candidates chosen for further consideration. No phone inquiries please.  

College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.