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Organization Name:
Approximate Salary:
Not Specified
Los Angeles, California
United States
Housing/Community Development
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree
Keshia Douglas

Community Matcher


Program Development

  • Coordinate, facilitate and participate in County-wide SPA meetings to provide information on permanent supportive housing opportunities, and provides eligibility criteria information for housing resources.
  • Work collaboratively with CES SPA leads/coordinators/matchers to collect referrals for permanent supportive housing opportunities.
  • Work with DMH, DHS, local housing authorities and permanent supportive housing providers to provide oversight of permanent housing referrals and attached supportive services.
  • Provide capacity building and technical assistance to SPA leads/coordinators/matchers.
  • Facilitate housing process discussions to improve system effectiveness and develop a strategic plan to execute solutions to housing barriers.
  • Collect inventory of permanent supportive housing opportunities entered into the CES and facilitate regular formal and informal feedback on systems delivery.

 Technical Assistance & Training:

  • Organize meetings among service providers and stakeholders to facilitate referral processes.
  • Assist in program design and adaptation of services models; adapt fidelity models for services to meet the unique needs of homeless individuals and families in Los Angeles County. 

 Desired Competencies:

  • Deep knowledge of the Coordinated Entry System.
  • Capacity to put theory into practice and support implementation at the program level.
  • Knowledge of documentation practices and reporting procedures for programs.
  • Knowledge and understanding of policy, systems and local programs that impact people experience homelessness and related public funding sources, regulations, requirements and procedures.
  • Experience interacting with and negotiating a number of systems that affect the lives of people experiencing homelessness in Los Angeles.
  • Ability to establish excellent relationships and work cooperatively with individuals, groups and organizations diverse in mission, composition, function, capacity and geographic location.
  • Experience with program development, management and implementation required.
  • Ability to think critically and strategically and to quickly grasp concepts and apply them to solve complex social problems.
  • Strong written, verbal and presentation skills.
  • Ability to adapt rapidly in response to changing information or funding needs.
  • Demonstrated organizational skills and proven ability to work independently and manage multiple projects and priorities within a multi‐disciplinary team environment.

Training and Experience:

  • Bachelor degree required; advanced degree desirable.
  • At least three years relevant work experience in the provision or oversight of homeless services program is preferred.
  • The successful candidate is required to have strong knowledge of the social service field and/or successful management and implementation of homeless programs in the non‐profit, government, or private sector.
  • Knowledge of provider community and awareness of the unique social geography and built environment of Los Angeles County.

Other Desired Skills and Requirements:

  • Proficient in Microsoft Office (Word, Excel, and Outlook) and internet.
  • Deep knowledge of Homeless Management Information System (HMIS).
  • A valid Driver’s License is required.

To apply mail, fax or email cover letter, resume and at least three (3) professional references to:


Los Angeles Homeless Services Authority

Attn: Keshia Douglas, Director of HR & Administration

811 Wilshire Boulevard, 6th Floor

Los Angeles, CA 90017

Fax: 213-553-9373

Email: [email protected]

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