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Organization Name:
Sisters of St. Joseph
Approximate Salary:
120000.00 Per Year
Los Angeles, All
United States
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Master's Degree

Director of Operations




POSITION TITLE:  Director of Operations             


DEPARTMENT:      Carondelet Center                FLSA:  Exempt                                     


REPORTS TO:         Province Leadership Member                      


     APPROVAL SIGNATURE & DATE:                                     EFFECTIVE DATE:   







Within the framework of the Mission, Vision, and Values of the Sisters of St. Joseph of Carondelet, the Director of Operations reports directly to the Province Leadership Team and serving as an integral member of the senior management team, the Director of Operations is responsible for the operations of Carondelet Center.  To perform this job successfully, an individual must be able to execute each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill. And/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 



  • A Master’s degree in nonprofit administration, management is required. 
  • Experience in a faith-based senior care environment.
  • A minimum of five years’ experience in the administration of a religious women’s facility similar in size and purpose to Carondelet Center; managing employees, including: hiring supervising and evaluating.
  • Demonstrate excellence regarding integrity, dignity, respect and service in accordance to the mission, vision, and values of the Sisters of St. Joseph of Carondelet.
  • Show concern and respect for others by dealing with people in collaborative, compassionate, sensitive, and responsive manner.
  • Respect the confidentiality of others.
  • Set a favorable example as a team player in assisting others and working together.
  • Demonstrate appropriate initiative and openness to taking on additional tasks and responsibilities that improve Carondelet Center’s operations.










  • Identify with, share in, and display a commitment to the mission, vision, and values of the Sisters of St. Joseph of Carondelet.
  • Ensure, in light of her/his fiduciary responsibility to the Community, that the quality of services, care, and management meet the high standards and mission/vision of the Sisters of St. Joseph of Carondelet.
  • Recognize the difference in values, goals and mode of operations of a non-profit religious community of women verses that of a business operating out of a corporate model.
  • Identify with and make visible the values and goals for the Sisters of St. Joseph of Carondelet in the way one relates and makes decisions.
  • Promote a team environment by assisting others and working together as departments and with residents.
  • Be able to respond to Emergency Situations with immediacy, flexibility and good judgement.




In order to be successful in this position, an individual must be able to satisfactorily carry out her/his responsibilities with integrity, humility, respect for sisters and employees, and due diligence in performing the tasks essential for this position.  The requirements listed below are representative of the knowledge, skill, and/or ability required.



  • Help develop and build departmental teams with the employees of Carondelet Center.
  • Account for all the operations of Carondelet Center in partnership with the employees by collaboration.
  • Provide a positive work atmosphere for employees and a caring service environment for sisters, vendors, neighbors and visitors.
  • Develop long-term strategic and intermediate objective to continuously improve the operations of Carondelet Center.
  • Achieve financial objectives by working closely with the Province Leadership Team and with appropriate staff to establish financial objectives in conjunction with the Sisters of St. Joseph of Carondelet’s mission, vision, and values; develop budgets that control costs, maximize the use of assets, and demonstrate good stewardship.
  • Achieve operational goals by establishing objectives, maintaining best practices and quality standards that strive for excellence.
  • Contribute to the effectiveness of mission of the Sisters of St. Joseph of Carondelet by performing other duties as requested by the Province Leadership team to meet current and future needs.
  • Monitor the facility and grounds of Carondelet Center to preserve and provide a safe and secure environment for all persons and care of the earth.
  • Make daily rounds of the facility ad each department to evaluate a positive team effort, the quality of services being delivered, the cleanliness and maintenance needs of the buildings.
  • Ensure that annual budgets include provisions for anticipated preventive maintenance and capital improvements.
  • Serve as an ambassador during Province functions, assist with the planning, set up and clean-up of all events.
  • Communicate and meets on a regular basis with Home Care Administrator and appropriate Holy Family/Home Care personnel.


Language Skills

  • Must possess strong comprehension and oral/written communication skills; knowledge of additional language (s) a plus.

Financial Skills

  • Must possess the ability to educate appropriate staff members in the budgeting process and review and understand cash flow management.

Reasoning Ability

  • The ideal candidate must be able to solve practical problems, deal with simple and complex variables related to the job responsibilities, and handle a diversity of tasks in a consistent manner in many situations.



  • Respond with sensitivity to people of diverse perspectives, ideas, backgrounds, lifestyles, and age by fostering open communication and respect for all individuals.
  • Work with staff to ensure understanding of policies and procedures.  Encourage open dialogue and suggestions regarding present policies and the development of future policies.
  • Seek employee and resident input for service and or functional ideas geared toward the improvement of Carondelet Center.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and benchmarking best practices.
  • Work with the Province Leadership Team, Human Resources Manager, Mission Integration Coordinator to implement the sharing of the Sisters of Saint Joseph’s mission, values, and spirit with current and future employees.
  • Develop and recommend personnel policies and procedures with the appropriate staff.
  • Review the employee policy handbook and departmental procedures with the appropriate staff.  Approve handbook changes annually.
  • Assist Human Resources in the revision and monitoring of performance evaluation programs utilizing input from the appropriate staff members.
  • Ensure that there is an effective recruitment for all exempt and non-exempt staff with the goal of filling the position (s) as soon as possible with qualified personnel.
  • Ensure new employee orientation is conducted so that employees gain an understanding of the Sisters of St. Joseph of Carondelet’ mission and charism; an explanation of policies and procedures; receive a job description and clarification of duties; an explanation of benefit plans, and enrollment provisions.
  • Attend new employee orientation to be introduced to all new employees.
  • Promote the personal growth and leadership skills of all employees.
  • Mediate conflict resolution.



Fiscal Oversight

  • Review and monitor Carondelet Center’s department budgets monthly for fiscal responsibility.  Carondelet Center Departments:  Administration; Food Service, Facilities, Human Resources, Hospitality, Events; Chapel and IT.
  • Present relevant Carondelet Center’s financial status and trends to a Province Leadership Team member at least quarterly.
  • Assist the appropriate staff in the development of their department’s budgets for recommendation to Province Leadership Team.
  • Approve all capital purchases prior to ordering that exceed staff level approval limits as outlined by policy.
  • Develop a capital budget for up to five years with input from appropriate staff.
  • Present an annual budget and a five-year Capital Budget to Province Leadership Team for review, recommendation, and approval.
  • Review bids for work to be done and products to be purchased that exceed the appropriate staff member’s approval to ensure optimal purchasing power.
  • Collaborate with external agencies/organizations where practical for the coordination of shared serves and vendor agreement i.e., Mount St. Mary’s University.



  • Review the inventory of all IT equipment annually with the IT manager.
  • Maintain awareness of IT maintenance needs and an understanding of when to use an outside contractor.



            Physical demands

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job successfully.  The employee may be required to operate equipment and/or use machinery while completing tasks related to this position.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions for this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The individual must have the ability to respond to emergency situation as well.  The noise level at Carondelet center is typically quiet to moderate. The individual must be able to multi-task and be flexible in meeting the un expected.



The Administrator of Carondelet Center reports directly to a Province Leadership member.



A physical exam, drug screen, and/or background screening is required.